About Acterna

Acterna (JDS Uniphase) is the world’s largest provider of communications test solutions for telecommunications and cable network operators. A trusted communications test partner for more than eight decades, Acterna offers an unmatched portfolio of award-winning instruments, systems, software and services that help its customers reduce network costs while improving performance and reliability. Headquartered in Germantown, Maryland, USA – with European and Asia-Pacific operations based in Eningen, Germany and Hong Kong – Acterna serves nearly every major communications service provider and equipment manufacturer around the world through a skilled sales and support organization in 31 countries.

Acterna's VoIP Test and Management Portfolios offer an integrated approach to VoIP turn-up, troubleshooting, and service assurance. Our bundled sets of instruments, systems, and software are specifically tailored to the unique network and operating environments of cable operators. Acterna's VoIP Test and Management Portfolio includes Acterna's Digital Service Activation Meter (DSAM), PathTrak Return Path Monitoring System, the RSAM-5600 Remote Service Analyzer Module, and the DA-3400/DA-3600A IP Protocol Analyzer. Components are coordinated to each vital stage of VoIP service turn up , troubleshooting, monitoring, and maintenance.

Contact Information

Address: Acterna, One Milestone Center Court, Germantown, MD 20876-7100

Phone: 1-866-ACTERNA or +1-301-353-1560

Email: cable.info@acterna.com

Web: www.acterna.com

 

Application Notes Related to Voice over IP
Application Note	Description
Recommended Testing Process forPacketCable™ Voice Service at a Customer Premises	This document is intended as a discussion of the tests available to field technicians for testing PacketCable™ voice service, including the pros and cons of each test. For voice service, traditional testing alone is not sufficient to troubleshoot VoIP service and to confirm that a customer can place andreceive calls on the network. In the case of voice service, a test device with a built-in Multimedia Terminal Adaptor (MTA) is required to perform the necessary quality tests
Return Path Troubleshooting App Note	This document covers how to test and troubleshoot Common Path Distortion (CPD), impulse noise, and ingress in the return path.
Denver Broadband Labs App Note on Acterna’s PathTrak™ Monitoring Plan Development	Utilization of the upstream band in CATV plants is on the rise. Multiple services are being deployed. These services include VoIP, VOD, DOCSIS® and RF polling. In order for systems to manage, maintain, and troubleshoot the upstream band, the proper tools are needed. This application note discusses the monitoring methodology of the Pathtrak™ Return Path Monitoring System.

 

Articles Related to Voice over IP
Article Title	Description
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List of VoIP Related Products
Product Name	Description	Typical Applications
Digital Service Activation Meter (DSAM)	All-in-one Triple play test device with analog & digital video, high speed data and VoIP capabilities.	Can verify from RF layer all way up to IP/service layer with one handheld meter Able to verify and troubleshoot DOCSIS® and PacketCable™ VoIP services with built-in CM and eMTA. Interact with headend/hub equipment such as PathTrak with FieldView™ and RSAM
Pathtrak™ Return Path Monitoring System	Performance based return path monitoring system that enable faster qualification, troubleshooting and fault detection needed for VoIP rollouts	Ensures faster node qualification for VoIP and other advanced services Provides detailed performance logging to identify intermittent RF problems Reduces field maintenance time and costs through integration of field meters Advanced alarming parameters prioritize the severity of detected problems with intelligent alarm management
RSAM-5600 Remote Service Activation Meter	Remotely accessible forward path analyzer to proactively monitor critical channels and to eliminate unnecessary visits to remote hub sites	Remotely test QAM and Analog RF including MER, BER, and level. Proactive testing ensures VOD, HSD, and VoIP services remain operational. An Internet-based interface provides viewing on DSAM meters or on PC Internet browsers.
The DA-3400 & 3600A Data Network Analyzers	IP Protocol analyzer with sets of VoIP specific features for rapid troubleshooting and monitoring	providing analysis through all 7 layers of VoIP and data networks provides expert event correlation with notification and full network performance analysis and reporting Both remote and local operation

 

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